– To operate as a senior engineer within the CTS Cloud & Workspace team.
– To provide senior technical support and assistance where required to help meet agreed customer expectations.
– The operation and assurance of all Customer Cloud & Workspace products and services in line with agreed KPI’s & SLA’s.
– To help develop the capability of junior staff to apply technical skills and knowledge within the team.
– The operation and assurance of internal management systems
Skills & Experience Required:
– VMware certification
– 5+ years of overall experience in the technology industry holding a senior engineering position
– 5+ years of experience with cloud technologies/IaaS/PaaS etc
– Knowledge of service management concepts
– Knowledge of architectural framework concepts and implementation
– Experience working with Public Cloud platforms & IaaS/PaaS etc
– Knowledge of L2/L3 networking concepts, routing protocols and implementation
– Knowledge of Firewall configuration
– Advanced knowledge of Microsoft & Linux server & desktop operating systems