Relationship Manager

  • Post Date: January 5, 2022
  • Isle of Man
Job Description

Role Description:
To be successful in the role the Relationship Manager needs to be experienced in managing client relationships and support. Possessing excellent communication skills, they must demonstrate an ability to work accurately, be forward thinking, self-motivated and comfortable working unsupervised.
Dedication to growing the business and facilitating smoother connections between our clients and our internal executives is a must along with a proactive attitude towards the role and client delivery.

Role Responsibilities:
– Completion of on-boarding for own clients.
– Build and maintain strong relationships with client.
– Ensure Due Diligence is periodically reviewed and ensure certified documents are received when required.
– Contact clients monthly, maintain and update all client files in a timely manner.
– Ensure calls are always answered promptly and professionally.
– To assist with any ad-hoc projects that may be in the process of being carried out.
– Cover for payroll administrator as and when required.
– Proactively manage and service your client book whilst ensuring organic growth a good attrition numbers.

Skills & Experience Required:
– A professional and committed approach to work.
– Strong attention detail.
– Excellent organisational and communication skills.
– A common-sense attitude and approach to work.
– The ability to work under pressure and maintain workflow in a fast-paced environment with minimal supervision.
– Good team player.
– Self-motivated.
– Ability to think outside of “the box”
– Proactive approach with a pick up the phone attitude as opposed to other means of communication.
– Previous contractor market experience desirable.

Phone 01624 615600